What Clients Say About Working with Us
Pension matters are significant. The accounts below reflect real experiences — people who came to us with difficult situations and found a path forward.
← Back to Home8+
Years in Practice
340+
Clients Supported
4.8
Average Rating (out of 5)
92%
Matters Resolved Favourably
Client Accounts
Each account below reflects an individual's experience. Names and identifying details have been presented with the client's agreement.
Somchai W.
Retired civil servant, Chiang Mai
"I had been trying for over a year to resolve a discrepancy in my GPO pension calculation and was getting nowhere on my own. From the first conversation, the team at Benja Legal was calm and listened carefully. They identified two errors in the calculation that I had not noticed, prepared a thorough submission, and the matter was resolved within two months. The written summary they gave me after our first meeting was genuinely helpful — it gave me a clear picture of the situation."
May 2025
Nittaya K.
Former private sector employee, Bangkok
"The initial consultation was worth every baht. I was not sure whether I even had a valid claim, and the team was honest about that from the start — they did not tell me what I wanted to hear. As it turned out, there was a legitimate issue with my SSF contributions, and they handled the claim preparation efficiently. I appreciated that they kept me updated without waiting for me to chase them."
April 2025
Prasong T.
Retired teacher, Khon Kaen
"My pension had been withheld following a dispute with my former employer about my departure terms. I engaged Benja Legal for the full defence service, which I was initially hesitant about given the cost. Looking back, it was the right decision. The matter was complicated, but the team handled all correspondence professionally and the outcome was satisfactory. I never felt out of the loop, even during the slower periods."
May 2025
Malee R.
Daughter assisting retired parent, Bangkok
"I was acting on behalf of my mother, who found the pension administration too stressful to deal with directly. The team at Benja Legal was patient and made sure she understood everything that was happening at each stage, not just me. The consultation gave us clarity we had not been able to get anywhere else, and the claim they prepared was well-organised and clearly argued."
April 2025
Apichai C.
Former hospital administrator, Nonthaburi
"The process took longer than I initially hoped — but the team was upfront about that from the beginning. What I valued was the honest communication throughout. They explained why certain stages were slow and what was happening behind the scenes. The claim was eventually submitted and accepted, and I felt the outcome was fair."
May 2025
Suda L.
Semi-retired accountant, Phuket
"I came to Benja Legal with a fairly specific question about a discrepancy between my employer's records and the SSF's account of my contributions. The initial consultation resolved most of it — I did not need to proceed to a full claim. I felt the team was straightforward about that, rather than encouraging me to engage further unnecessarily. A calm and sensible firm."
April 2025
Case Studies
A closer look at three matters we handled — the challenge presented, our approach, and the outcome.
Case Study 1: GPO Calculation Dispute
Challenge
A retired civil servant in his late sixties was receiving a monthly pension significantly lower than his calculations suggested it should be. He had submitted two written queries to the GPO over eighteen months and received only form responses.
What We Did
We reviewed his full employment history and contribution records alongside the GPO's calculation methodology. We identified a three-year period where contributions had been logged under an incorrect employment classification, reducing the pension base. We prepared a formal submission with supporting evidence.
Outcome
The GPO acknowledged the classification error and recalculated the pension. The client received an adjusted monthly payment and a lump sum covering the difference for the preceding two years. Total resolution time: 11 weeks.
Case Study 2: SSF Claim After Early Departure
Challenge
A woman in her late fifties had left employment under difficult circumstances and was uncertain whether her Social Security Fund contributions entitled her to any benefit. Her former employer had not provided a contributions record on departure.
What We Did
We obtained the SSF contribution record directly, confirmed twenty-two years of eligible contributions, and assessed her entitlement under applicable regulations. We managed the full claim submission and followed up with the SSF office over a period of eight weeks.
Outcome
The claim was accepted. The client began receiving a monthly old-age pension she had not previously known she was entitled to. She described the consultation as "the most useful two hours I have spent in years."
Case Study 3: Occupational Pension Withheld After Redundancy
Challenge
A senior employee was made redundant and subsequently told by his former employer that his occupational pension entitlement had been forfeited under conditions in the scheme rules. He disputed this interpretation but lacked the legal background to challenge it effectively.
What We Did
We reviewed the scheme rules, the circumstances of the redundancy, and the employer's reasoning. We prepared a formal legal challenge citing specific provisions that the employer had applied incorrectly, and entered into correspondence with the employer's legal representatives directly.
Outcome
The employer agreed to release the pension entitlement in full prior to any Labour Court proceedings. The client received his pension without the matter going to formal adjudication. Resolution time: approximately five months from initial engagement.
Contact Benja Legal
Phone
+66 2 286 71 49Address
17 Sathorn Rd, Bangkok 10120
Hours
Mon–Fri 9:00–17:30
Sat 9:00–13:00
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